Help Centre Audit

Free check for your help centre or knowledge base

Paste the address of your public docs. We'll read them the way a customer would, and send you a plain summary of what needs attention.

Help centre · Knowledge base · KB · Docs site · Support centre

Some of the main things we check

01 Broken links 404s and dead anchors —

02 Orphan articles Nothing links to them —

03 Public drafts Internal notes left published —

04 Thin pages Too short to answer anything —

05 Stale articles Untouched for a year or more —

…and the rest of the checklist in the full report

A small tool from Supportman — plain-language checks for support teams.

Now free

No account, no card — just the address.

Any public help centre or KB · no login · public pages only

How it works

01 Paste the URL of your help centre, KB or docs site.

02 We crawl the public pages — no login, nothing private.

03 One email with a plain summary and the full report.